South America is an important trade lane for Karl Gross. In Chile Karl Gross has already been present since 2015. Now, a new competence Center was installed in the Portuguese-speaking part of the continent: Karl Gross Serviços de Logística do Brasil Ltda. in São Paulo.
Christian Luchtenberg manages the location. The freight forwarding specialist joined the Karl Gross team already at the beginning of the second half of 2019. With his engagement at Karl Gross, he returned to his "old profession" – developing intercontinental logistics solutions. Prior to joining Karl Gross, Luchtenberg worked as sales manager in the export division of one of the leading shipping companies on this trade. Luchtenberg is supported by a small but "Brazil-specialized" team that has many years of logistics experience and special cultural know-how.
"It goes without saying that we have to have the country-specific professional expertise was well as the cultural and lingual know-how. Comprehensive knowledge about the complexity of local processes and particularities are indispensible for this trade lane," Steffen W. Fulst, Managing Director at Karl Gross, says.
In this respect Karl Gross can draw on substantial experience, especially in the field of project cargo logistics, in which Karl Gross has been developing tailor-made logistics solutions for large scale shipments of internationally renowned companies for many years.
In terms of logistics Brazil is a complex market.
In addition to professional expertise, Karl Gross once more emphasizes the importance of creating efficient lines of communication.
"Our experience shows that professional know-how alone is not enough. Developing successful logistics solutions always involves people and communication. That is why it is important for us to create conditions for a smooth information and communication flow on both sides of the transport chain."
Therefore, the Karl Gross office in Brazil offers customer service not only in Portuguese language, but also in Spanish, English and German language. "This multilingual service approach creates added value, especially for the numerous German companies that are not only active on the trade lane Brazil, but also present on both sides", Fulst adds.
At the same time, Fulst sees good potential for synergies with the Karl Gross teams in Chile and the other Karl Gross locations worldwide, e.g. in China.
"Our presence in Brazil will take the dymanics regarding Karl Gross handled shipments between Chile and Brazil and within South America respectively to the next level.”